![]() ![]() What Kind of Issues can a Sling TV Customer Service Representative Resolve?Ī Sling TV customer service representative can resolve many issues, including billing disputes, starting an account, changing or canceling an account, as well as technical issues with the sling mobile app, streaming service or devices. If you plan to leave the country, and you have a Sling TV subscription, contact Sling TV customer service before your trip or move. This is because the website for sling TV seems to not work outside the United States. Some consumers have mentioned that they have had difficulty trying to cancel or adjust service if they have left the U.S. Unfortunately, this may be an industry-wide issue, rather than an indicator of poor customer service on the part of Sling TV.Ĭurrently, Sling TV operates in the United States and Puerto Rico. Much of it, however, seems to focus on the difficulty of ensuring access to specific types of content, such as sporting events. Unfortunately, there are a lot of complaints about Sling TV's customer service. How do Consumers Feel About Calling Sling TV Customer Service? Have pen and paper handy so you can take notes during your conversation. If you are calling for tech support, make sure you are near your TV or mobile device so that you can work with the Sling TV support agent to troubleshoot. ![]() If you are contacting Sling TV about a billing issue, have your account dashboard pulled up online and any needed documentation, such as a credit or debit card statement, handy. Make sure you have what you need to complete a successful call. Support is available every day of the week. If you are a current customer, Sling TV asks that you visit its customer support page and answer a few questions online before being provided with Sling TV's customer support number.Įnsure that you are calling during Sling TV's business hours, which are 8:00 AM - 1:00 AM Eastern. Sling TV has a separate number for new customers who are interested in starting service. Make sure you are calling the correct number. There are several things you can do to get your Sling TV questions answered and issues resolved in a quick and professional manner: People call Sling TV customer support for a range of reasons, including:īest Practices for Calling Sling TV Customer Service Why Do People Call Sling TV Customer Support? With 2.59 million subscribers in the U.S., it isn't surprising that Sling TV gets a lot of customer service calls each day. Sling TV is an Internet television service that allows users to stream cable television channels without needing to pay for full cable service in their homes or places of business.
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